1. Introduction

This Privacy Policy explains how personal data is collected, used, stored, and protected when you use the website
www.denisestewartacupuncture.co.uk and the services provided by Denise Stewart Acupuncture (“we”, “us”, “our”).

2. Information We Collect

We may collect and process the following types of personal data:

• Contact Data: name, address, telephone number, email address when you submit a contact form or book an appointment.
• Technical Data: IP address, browser type, operating system and other standard internet log information when you use the Website.
• Communication Data: any information you send to us directly via email or contact forms.

3. How We Use Your Information

Your personal data may be used for the following purposes:

• To respond to enquiries or booking requests.
• To provide and improve our services.
• To comply with legal and professional obligations.
• To maintain records required by professional bodies and for tax purposes.

4. Legal Basis for Processing

We process personal data in accordance with UK GDPR. The lawful basis for processing your data includes:

• Performance of a contract (e.g., to provide treatment services you have requested).
• Compliance with legal obligations.
• Legitimate interests, such as administering our Website and services.

5. Cookies and Tracking

We use cookies and similar technologies to improve your experience on the Website. Cookies are small text files stored on your device that help us understand user behaviour and preferences. You can disable cookies through your browser settings, but this may affect how the Website functions. :contentReference[oaicite:1]{index=1}

6. Sharing Your Data

We treat your personal data as strictly confidential. We may share your information:

• With third parties only with your explicit consent.
• When required by law (e.g., court order, regulatory requirements).
• With your healthcare provider if necessary to protect your health or safety.
• With professional regulatory bodies in the event of a complaint or claim. :contentReference[oaicite:2]{index=2}

7. Data Retention

We will retain your personal data for no longer than necessary for the purposes for which it was collected and to fulfil legal and professional obligations. In many cases, clinical records are kept for a minimum period in accordance with professional codes of conduct (e.g., 7 years). :contentReference[oaicite:3]{index=3}

8. Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

• The right to access the personal data we hold about you.
• The right to request correction of inaccurate data.
• The right to request deletion of your data.
• The right to restrict or object to processing.
• The right to withdraw consent at any time.

To exercise these rights, please contact us using the details below.

9. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact:

Denise Stewart Acupuncture
41 St Vincent Place
Glasgow, G1 2ER

Email: hello@denisestewartacupuncture.co.uk

Phone: +44 (0) 7712 563 709

10. Complaints

If you believe your data has been processed in a way that is not lawful, you can lodge a complaint with the UK Information Commissioner’s Office (ICO):

https://ico.org.uk

This Privacy Policy may be updated from time to time. The most recent version will be published on this page.